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Terms & Conditions

Making Reservations Online:

You can make reservations for any Marocotel.com hotel simply by clicking on the booking icon on any property page.
Marocotel.com online booking service enables you to make, change, cancel or amend reservations to accommodate your travel needs.

When making your reservation online, Marocotel.com will provide you with an instant confirmation. Marocotel.com will further verify your reservation with an e-mail confirmation.

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When making reservations online, we require credit card details at the time of the reservation request to process the reservation. The credit card information is contained in a customer profile that is protected on the database.

You can change your information at any time using your e-mail address as a login name and a unique password that secures your information. The credit card in your profile will not be charged at any time without you being informed during the booking process at the hotel of you preference.

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Prepaying & Guaranteeing Hotel Reservations:

Some hotels will require the reservation to be prepaid during high occupancy periods or when specific properties have this requirement. Other properties will require a credit card number to secure or hold your reservation.

Any prepayment or guarantee requirements the property has will be communicated to you prior to you making a reservation. If you are unable to cancel the reservation within the time requirements stated in the hotel's cancellation policy (stated on their rate pages), some hotels may apply a one night or more cancellation charge. Be sure to cancel the reservation promptly if your travel plans change to avoid unnecessary charges.

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Please be aware that Marocotel.com is a free service and we DO NOT CHARGE anything for our customers. Please note that Marocotel.com only requires credit card details at the time of the reservation request to process the reservation. The credit card in your profile will NOT BE charged at any time any how.

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Hotel Information: Our property Web pages are dynamically created at the time of the request. This ensures you are viewing the most current information available from the property the instant they change information in our database. Please be aware that these rates could change during the booking as this is only a rates indication. Total amount will be communicated to you from the hotel where your booking is made etc.
Hotel Rates: This site shows the property's current rates that are automatically updated from Marocotel.com central reservation system. These rates could changes during the high sessions

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Hotel Availability: All hotels that are displayed on this site can be reserved at the time of a reservation request unless the hotel has indicated they are not available for a specific date.

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Hotel Page Content: The information relating to the hotels featured on this site has been provided to us by the hotels. It is possible that, due to building or management alterations, some services or facilities could differ. Neither this site nor the individual hotels are responsible for these differences.

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Service Levels of Member Hotels: Marocotel.com does not own the individual properties and is not a tour operator, and thus is not liable for the service performance of individual hotels.

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